Identify the state of the selected item
Open the exact film or episode and confirm that the application offers a download control. The provider limits the feature to eligible content in supported mobile apps. A live sports listing or a desktop browser page should not be assumed to have the same offline feature.
If a transfer has already started, observe whether it is progressing, paused or complete. A visible entry in the list can represent unfinished work. Record the state before removing the item, since removing it may discard progress that could otherwise resume under the appropriate connection.
Make a deliberate data decision
In My Downloads settings, the official instructions identify Wi-Fi Only and offer Standard or High download quality. Decide whether you want to use the mobile allowance before changing the connection switch. A larger quality choice can change the amount of data required, but this guide does not invent a fixed megabyte size for every programme.
For example, a traveller with a limited remaining mobile allowance may prefer to wait for a trusted connection rather than restart several episodes over cellular data. If mobile downloading is appropriate, check the setting once and observe one eligible item. Avoid changing both quality and connection repeatedly without noting which action affected the result.
Check completion before relying on offline viewing
The provider also tells users with download trouble to verify that they are signed in and their subscription remains active. Those account checks belong alongside the connection setting, not after buying another plan. An access message should be recorded exactly rather than described as a slow download.
Before leaving connectivity, open My Downloads and verify the completion indicator for the intended episode. Keep the device and title in your travel note. If the item remains pending despite an allowed connection and active account, report that state and the application version through official support. This gives a clear distinction between a deliberate Wi-Fi restriction and a transfer that actually failed.
Questions about this guide
Where is the Wi-Fi restriction?
TOD documents Wi-Fi Only in My Downloads settings.
Does an item listed in My Downloads prove completion?
No. Inspect its actual progress or completion indicator before going offline.