Describe the volume requirement
Explain the quantity and cadence you are considering, the intended customer use and the support arrangement you need. A one-off credit purchase and an ongoing supply agreement can have different conditions. Do not assume the retail subscription prices apply to either.
Keep the quote complete
Request the total and currency, unit definition, minimum purchase if any, credit consumption, expiry and renewal terms. Where a quote uses a per-unit figure, verify its relationship to the total rather than comparing it with a different account duration.
- Intended volume and account type.
- Country or territory of use.
- Support and escalation responsibility.
- Permitted resale and content rights.
- Written billing, credit and expiry conditions.