Read the active plan name
Open the account’s actual subscription record and retain the product name. The brand’s general device table describes where the application can run, while the plan table describes which screens a particular entitlement covers. Both must fit the intended session.
Imagine a film playing correctly in the Android phone app while the television requests a different package. If the account holds Mobile Only, that difference can follow the documented plan scope. A successful phone session does not prove that the television has failed to recognise the same unrestricted access, because the purchased access was never described as unrestricted.
Do not use casting as an assumed extension
The FAQ specifically excludes Chromecast from Mobile Only. Sending the phone’s viewing to a bigger screen should therefore not be treated as a guaranteed way to retain a phone-only plan. Check the provider’s current plan options if television viewing is the intended outcome.
Likewise, a browser on the same phone is not necessarily equivalent to the supported native phone application. The plan wording distinguishes application access from mobile web. Record which player you actually used instead of treating all activity on one handset as the same technical route.
Compare an appropriate plan before paying again
The cited table is for India and should not be applied automatically to another country’s Sony LIV offer. Identify the actual account market and current terms before making a plan change. This guide does not quote a permanent price or initiate an upgrade.
If the account has a plan that should cover the screen and access still fails, preserve the plan name, device platform, programme and visible message for support. That is a different case from a known Mobile Only limitation. Establishing the entitlement first avoids spending time on router changes or reinstallations that cannot expand the commercial scope of the plan. No phone or television account was authenticated during this research.
Questions about this guide
Does a compatible TV app override Mobile Only?
No. The India FAQ separately restricts that plan’s screens.
Is a phone browser included because it is on a phone?
The checked wording limits access to phone applications and excludes mobile browser use.