Confirm the GO account before linking a screen
Find the phone number used for the GO membership or bundled benefit. The publisher’s Easy Login sequence uses that number and the received code to establish mobile access. A different household number can lead to a different account even on the same television.
For a practical setup, have the authorised account holder sign into the mobile app first and keep the television’s displayed request visible. Do not share the received code publicly or enter it into an unrelated page found by search. The account and receiving screen should be identified before attempting the link.
Report the stage that fails
If the process stalls, note whether mobile login succeeded, whether the dedicated QR menu was found and what the television displayed afterward. Include model and app version where available. Those observations distinguish an account problem from a receiving-app link problem.
Before purchasing another GO plan, ask support about the existing account or bundled benefit and the exact failure stage. A television link should not be assumed to require another membership. This guide interprets Tivibu’s published login routes and contains no OTP entry, QR scan, account link or playback test.
Questions about this guide
Where does Tivibu describe scanning the TV QR?
Through the GO mobile app’s My Account television-QR sign-in menu.
Is that the same operation as phone-number Easy Login?
No. Easy Login establishes the account session; the documented QR route links the television app.
