Stan: the recent-device list and logout delay answer different questions

Read the list as recent activity

Stan says Manage Account, then Devices, displays the last six devices used. A new device registers when someone logs in and plays a video. That is the described purpose of this list. The account’s plan and its current simultaneous viewing allowance are a separate check.

A practical household inventory can include a television, an old phone and a tablet with similar manufacturer names. Compare the visible information with equipment you own before deciding a label is unfamiliar. Avoid posting the account screen publicly. A screenshot that exposes account information adds little to a simple support question about recognising a device.

Understand the scope of the logout button

The documented control is Log out of all devices, not a promise of an instant individual-session removal beside each entry. Stan says the apps will require the password again, and the change can take up to ten hours across the account. Plan around that stated delay.

For example, if you are reorganising access after replacing a television, make sure the account holder can sign trusted devices in again before starting an account-wide action. If a device genuinely seems unfamiliar, use Stan’s official account-security and password assistance rather than interpreting a recent-device count as proof of unauthorised use.

Keep a useful account-maintenance record

Note the time of the logout action and which trusted screens need attention afterward. An already-open session during the documented propagation period is different evidence from a device that continues to return after the period has passed. Give support the action time and the relevant device label, while keeping passwords private.

Once maintenance is complete, confirm that the intended household screens can sign in with the account holder’s permission. Do not repeatedly change several settings just to make the list shorter; that makes it harder to identify the result of the original action. This article explains published account controls and contains no signed-in device inspection or security test.

Questions about this guide

Sources and further reading

• Stan: your devices