Describe the task that changes the result
Note whether the remote connection succeeds while a supported game is running and what happens when you launch the media application. These are different content contexts. PlayStation’s restriction applies to the media-app or disc-player stage, rather than stating that every connection failure is a bandwidth fault.
Keep the console and remote client versions with the comparison. A successful game picture is useful evidence that a connection was established, but it does not extend the supported function set. Do not treat that result as a promise that every screen displayed locally on the console will be carried remotely.
Use the supported local viewing route
For a supported streaming application on the console, PlayStation describes using Media home and the application’s own controls on the connected display. That is a different route from Remote Play. Check the service’s current supported-device information if your intended viewing screen is elsewhere.
An application available independently on the remote phone or computer may provide its own authorised viewing route, with its own sign-in and programme conditions. Confirm that with the service rather than assuming the console’s account or output can be transferred through a game-streaming feature.
Separate a restriction from a connection fault
If Remote Play fails before a supported game session can start, that is a separate troubleshooting question. PlayStation’s help covers console setup, software and connection requirements for that case. Preserve the exact stage that fails rather than combining it with the documented media-app boundary.
For support, state whether the game session works, which application you then launch and the visible result. Avoid changing router settings or repeatedly rebuilding console data solely to make an excluded task work. A precise game-versus-media comparison explains why a functioning remote connection can still be unsuitable for the viewing goal you had in mind.