Identify the version currently playing
Philo marks Saved recordings with REC and on-demand versions with VOD. Its help says both versions may appear even after a show has been Saved. Start by inspecting the selected version rather than assuming the act of saving forces every later playback through the recording.
For example, a familiar episode opened from search may not be the same version as its Saved recording. Note the label before judging ad behavior. This is a version-selection check, not a promise that merely adding a show now changes the treatment of material that has not been recorded.
Apply the rule for that playback type
Philo documents fast-forwarding through recorded Saved content. For live playback, the last ad break remains required unless already watched. For unsaved on-demand content, ad breaks must be watched, but a particular completed break can be skipped after rewinding or rewatching.
This explains why seeking within one episode can appear inconsistent without the remote being defective. Record which break was already completed and whether the session was live or VOD. Do not generalise a successful skip of an earlier watched break into permission to skip every later break.
Keep the diagnostic focused on the actual boundary
If skipping stops, identify the programme, selected version and break position. If the REC version exists, select it deliberately when that is the intended viewing route. Avoid repeatedly pressing fast forward without checking whether the service has reached a required break.
For a support request, describe the label and whether the break was previously watched rather than saying the app never skips ads. These details distinguish the documented rule from an input problem. The practical result is a correct expectation for the current playback path, without presenting a recording feature as a universal removal of live or on-demand advertising.
Questions about this guide
Why might the last ad break be required during live viewing?
Philo explicitly requires that break unless it has already been watched.
Does saving a programme mean every visible version is REC?
No. Philo says a VOD version can appear alongside the recording; inspect the selected label.