Enable the programme-audio feature in the right place
Philo documents the Use audio descriptions toggle in online Account Settings and says it is off by default. When enabled, an available description track plays; otherwise the standard track is used. This is separate from a screen reader that speaks interface text.
Decide which need you are addressing. Hearing menu labels does not establish that the film’s visual action will be described, and an available described programme does not prove that every menu has become spoken. Keep navigation accessibility and programme narration as separate checks when preparing a viewing device.
Use the three rows for different viewing plans
The added Home rows distinguish live, recent and Saved material with audio descriptions. Choose the route that matches your schedule: something on now, a recent broadcast or a recording already Saved. Identify the exact episode and broadcast, not just the series name.
Before arranging a shared session, inspect the candidate programme and its offered audio. A different repeat or edition may not establish the same available track. The practical value of the rows is reducing discovery effort, while the programme check confirms whether the selected item actually meets the listener’s needs.
Report a labelled broadcast that lacks the track
Philo says it relies on a third-party guide source and cannot guarantee that every item in those rows really has audio description. If the normal soundtrack plays on a listed item, note the title, channel, episode, broadcast time and row used to find it.
That evidence distinguishes a guide-label mismatch from a disabled preference or an interface screen-reader issue. Submit the observation through the official support route instead of assuming the viewer chose incorrectly. Keep the intended listening requirement clear and select another verified candidate if needed for the immediate session; do not promise narration solely from a row heading.
Questions about this guide
Does the dedicated row guarantee a description track?
No. Philo warns that third-party guide data may incorrectly identify some broadcasts.
Is this the same feature as a screen reader?
No. Audio description narrates programme visuals; a screen reader helps speak interface text.