Write down the sequence actually displayed
Open the intended series and season and list the episode numbers currently shown. Keep the date of this observation with the result. Do not replace the displayed sequence with the order remembered from television or a third-party episode database.
An illustrative list beginning at episode 8 shows that earlier episodes are absent from the current view. A list showing 1, 2 and 4 raises a different question about the missing item between existing neighbours. Those two lists should not be described to support with the same vague phrase that some episodes are missing.
Interpret the documented window case
LRT’s EPIKA help says some series appear without the earliest seasons or episodes because rights permit material to remain for limited periods; later episodes may replace earlier ones. It also points viewers to a Prieinama iki availability date on a title’s page.
Use the current title and episode information to plan viewing. Saving the series or starting a later episode does not establish that an earlier episode will return. If you need the beginning for continuity, keep that limitation explicit in your viewing plan rather than treating every episode as permanently archived.
Report an internal gap precisely
For its example of episodes 1, 2 and 4 with episode 3 absent, LRT asks viewers to use the contact form and identify the series and missing episodes. Prepare that information before opening the form. Include the season, displayed neighbours and your observation date so the item can be identified without another round of title clarification.
If the series has several versions or similarly named seasons, retain the direct detail-page address as well. Keep a copy of the description you submitted and any response about availability. The useful outcome is a clear explanation or correction for the exact missing item; repeatedly resetting the app cannot establish whether a gap is an intended window or a catalogue issue awaiting investigation.