Identify the notification you want to change
Record the series name and whether the unwanted item appears in the website’s notification area or as an email. A programme alert, a promotional newsletter and an account message can look similar when viewed quickly, but they do not necessarily share the same control.
Decide the intended outcome explicitly: stop following this series, stop one kind of email, or opt out of the broader communication list. That prevents an ordinary preference adjustment from becoming an accidental change to everything sent to the account.
Manage the followed series from the bell
Gaia’s account help directs viewers to the bell in the website’s top-right area, then Manage. A bell beside each series lets the user follow or unfollow it. The help describes following as the route for updates when new episodes arrive.
Find the exact series rather than relying only on a notification’s thumbnail. After changing it, inspect the follow state again. Keep the account and profile context the same so that you do not compare one viewer’s follow list with another person’s alerts.
Use Communications for the broader email choice
The separate documented email route is My Account, Settings and Preferences, then Communications. It includes individual communication switches and an opt-out-all action. Choose that broader route when the goal actually concerns those email subscriptions.
Check the result you intended rather than treating a quieter notification list as proof that every email preference changed. If messages continue unexpectedly, give support the series, communication type, setting changed and date of the change. Do not forward an entire private inbox or assume that adjusting an alert is the same as changing the paid viewing agreement.
Questions about this guide
Where is the series-follow control?
Gaia’s help says the website bell, then Manage and the bell beside the series.
Where are broader email preferences?
The guide places them in My Account, Settings and Preferences, then Communications.