Confirm what the programme includes
Read the organiser’s screening description and identify whether a discussion or other live component is included. Keep its scheduled time and programme identity with the film. A mention of a filmmaker somewhere on the festival website is not enough to establish a live session for every ticket.
For a short-film package, retain the package name as well as the individual film title. The live discussion may relate to the whole programme. This gives you the right screening page and avoids looking for an extra inside an unrelated film listing.
Choose the livestream card
Eventive’s help says to select the livestream title card from the playlist at the right side of the screening page, then enter at the designated time. Its live window provides a countdown before the start. Inspect that window rather than repeatedly starting the on-demand film again.
A countdown and a film replay are different states. If the session has not started, check the organiser’s actual time information. Do not infer that buying another ticket will advance the countdown or turn the film’s ordinary playback window into a different live session.
Check the viewing route for that live component
The help also qualifies that basic livestreams are not available through its TV app and describes AirPlay from another device as an alternative. That is a specific live-component limitation, not proof that all Eventive video is unavailable on television.
If the film plays on the TV but the basic discussion is absent, inspect the same programme in the supported browser or other documented route. For help, supply the festival, package, livestream name, device and observed window. Keep an unavailable live card distinct from a film that refuses to play, since they are different components of the ticket.
Questions about this guide
Must the live discussion be inside the film video?
No. Eventive describes selecting a separate livestream card in a combined programme.
Does every live component use the same TV-app route as the film?
The help specifically qualifies basic livestreams as unavailable in the TV app.