Map the two viewing routes
Identify which screens use the provider’s interface and which open Crave directly. Keep those routes separate even when the same paid agreement supplies access. The interface holding a viewing restriction can differ from the company sending the subscription bill.
An adult should inspect the controls before handing over a shared device. Record the intended viewing level and the profile the child will use. Do not treat a familiar avatar or an already-open app as proof that the provider’s restrictions carried into that environment.
Use the Crave administrator profile
The current guide says only the account holder’s admin profile can change Crave’s restrictions or PIN. Its website route is the profile icon and Edit Profile, with viewing level and PIN choices under Profile Lock. Use the actual profile name when making the change.
If the control is absent in a secondary profile, first check that role rather than creating a new subscription. A profile’s preferred language and its content restriction are separate settings. Save the intended restriction and return to the viewing device for a result check.
Verify each route under adult supervision
Crave says controls set through its website or most apps apply across its supported platforms, while provider settings remain separate. Check the selected profile and the relevant restriction on each household route rather than assuming one successful check covers every interface.
If behaviour differs, report the profile type, viewing route, device and restriction chosen. Avoid sharing the household PIN or account password in screenshots. The purpose is to confirm the child’s actual viewing boundary on the screen being used, not merely to maintain a lock inside a provider menu that the native app does not consult.
Questions about this guide
Do provider-managed restrictions carry into Crave’s apps?
Crave’s help explicitly says they do not.
Who can change Crave’s profile restrictions?
The guide reserves those changes and PIN management to the account holder’s admin profile.