Choose the kind of viewing session
For a live programme, start from the current live guide. For a serial, look for the programme and episode list. On-demand discovery is often the better route when someone needs the beginning of an episode rather than joining the current broadcast halfway through.
Use the genre and curated collections when the programme name is unknown. If the title is known, search it directly and inspect the season and episode. This makes it easier to distinguish a full programme from a trailer, recap or promotional clip with a similar image.
A watchlist is a return path
ThreeNow describes Watchlist as a way to save favourite shows for later. Use it to build a short queue of programmes rather than keeping several browser tabs. It helps with discovery but should not be treated as a recording or a completed offline download.
The provider also documents starting on one device and finishing on another. Keep the same viewing identity when moving between screens. If progress looks wrong, first compare the episode and account; the television may be showing an earlier item rather than losing the playback position of the current one.
Look for captions on the actual programme
ThreeNow's feature page says closed captions are offered for supported shows. Able, the New Zealand access-service provider, publishes instructions for finding the CC control and selecting the available caption option in a browser. Availability should be assessed on the chosen programme.
Before watching with someone who relies on text, inspect an ordinary dialogue scene and confirm that captions appear. A programme synopsis is not the same as the captioned video. If the track is absent, choose another suitable item or seek help before the group is ready to watch.
Keep the app and support details current
The official feature page recommends app updates to obtain the current viewing features. Use the relevant device store and note the model if an update is unavailable. A general platform name does not identify the television's age or software generation.
For a missing feature, tell ThreeNow whether the issue concerns live viewing, on-demand playback, progress or captions. Include the programme and episode plus the device and exact result. The support centre separates content, login, features and devices, so that information helps route the request to the appropriate issue.
Questions about this guide
Does Watchlist record a programme?
It saves a programme as a viewing choice; it is not evidence of a recording or downloaded file.
Does every ThreeNow show have captions?
The provider describes captions for supported shows, so check the selected programme.