Compare two dates rather than one rule
Start with the download date and the programme’s displayed availability end. The earlier deadline governs the planning decision described by STV. Do not replace the programme’s own label with a remembered seven-day maximum.
For an illustration, suppose you prepare a film on Monday but its normal availability ends on Wednesday. A Saturday viewing plan is outside that shorter period even though Saturday is less than seven days after Monday. This is a scheduling example, not a report about a particular STV film. Use the dates actually shown for your chosen item.
Confirm the feature and completed copy
The support article identifies eligible mobile and tablet applications and requires the appropriate active subscription. It also notes that some programmes cannot be downloaded because of licensing conditions. The absence of a download control is therefore not automatically a broken button.
Allow the first transfer time to begin, then inspect the completed entry in the application’s Downloads area. Keep sufficient local space and a stable connection during preparation. Before leaving, check the actual episode identity; accidentally preparing episode two instead of episode one cannot be fixed by extending the download deadline.
Keep the copy on the prepared device
STV says offline copies are local to the device and cannot be transferred or accessed outside the app. An account sign-in on another phone does not establish that the first phone’s downloaded file has moved with it. Nominate the travel device before preparing several programmes.
If the copy disappears, compare its expiry with the viewing time before reinstalling software. Record whether it completed and which device held it. For an unexplained failure within the displayed period, provide the title, device platform and exact message to official support. This avoids conflating a normal programme-rights deadline with an incomplete transfer or an attempt to open the copy on a different device.
Questions about this guide
Is every STV download available for a full seven days?
No. The programme’s normal expiry can end access sooner.
Can I transfer the offline video to another player?
STV says downloads remain local within its application and are not transferable.