Compare the library with the original purchase
Rakuten’s migration guide says a full-season purchase remains a full season, while individually purchased episodes are grouped and retain access to exactly what was bought. Begin with the original order history or receipts and list the episodes you expect.
For example, ownership of episodes one and four may appear under a shared season entry. The absence of episodes two and three is then different from a purchased episode going missing. A season cover is a navigation container in this migration, not sufficient evidence of every episode entitlement.
Search the personal library rather than the store
The guide says migrated television shows are found exclusively in My Library and do not appear in the main Rakuten store. Store search is therefore the wrong completeness test for this material. Confirm the migrated account first, then inspect the appropriate season grouping.
Record the series name, season and episode titles rather than counting cover images. If a show has several editions or similarly named seasons, those identifiers help align the library with the original receipt. This check avoids comparing the old store’s episode rows with the new service’s season containers as if both interfaces used identical units.
Do not plan on buying the remaining episodes there
Rakuten states that these particular migrated TV shows are not sold in its store, so additional episodes cannot be bought there to complete the season. Keep that restriction separate from access to the episodes already purchased.
If a genuinely purchased episode is absent, report its title and original order evidence through official support. Do not repurchase an unrelated edition or assume another subscription completes the pack. The useful outcome is a precise inventory of owned episodes, grouped for navigation, with any missing entitlement identified independently of the store’s current sales catalogue.
Questions about this guide
Does a migrated season tile mean I own the entire season?
Not necessarily. The help says individually purchased episodes are grouped while access remains limited to what was purchased.
Can I complete these migrated seasons by buying more episodes on Rakuten?
The reviewed migration guide says these specific TV shows are not sold there and extra episodes cannot be purchased.