Record the station, channel and receiving route
Retain the exact selected station and whether the comparison is an antenna broadcast, another distributor’s guide or the PBS online stream. A familiar station logo can appear across several services. The comparison needs more than the city name because the channel and online stream may have separate programme presentations.
For an illustrative household note, write what is playing online, what the other guide lists and the local date and time. Preserve the guide’s channel label. This prevents a schedule mismatch from being described as video delay merely because two screens associated with the same station show different programmes.
Consult the stream’s own schedule
PBS places the livestream schedule beside the player and links upcoming entries through See Full Schedule. Use that listing to decide what the selected online route is expected to carry. Check the station identity again if the website’s selected local station differs from the station whose printed or distributor guide was consulted.
Keep the actual programme and schedule entry together when sharing a viewing invitation. A recipient using the online stream needs its programme time, not an unqualified instruction copied from a separate broadcast listing. If both listings differ, label them by route rather than silently replace one with the other.
Report the remaining disagreement precisely
If the online pictures disagree with the schedule attached to that same online stream, preserve both as evidence for the station or PBS support. Include the programme, station, timestamp and player address. That is a narrower and more useful report than saying that all PBS schedules are wrong.
If the desired programme is on another authorised route, consult that route’s current availability independently. A mismatch does not establish that the episode exists on demand or that changing a membership will alter the online schedule. Keep programme discovery separate from a genuine playback error on an item that has already been selected.
Questions about this guide
Should a broadcast schedule always be assumed to describe the PBS.org stream?
No. PBS says the two can differ and directs viewers to the schedule attached to the online stream.