Identify the scope of the earlier choice
Infuse offers embedded-metadata choices for one video, a folder including subfolders, or the entire collection. Record which scope was used. A single home movie set to use its own information is different from disabling online metadata fetching for every title.
Firecore documents an individual item’s Edit Metadata control and the None - use embedded metadata choice. At folder scope, it describes switching Metadata between Online and Local. Keep the specific file and folder with the observation before changing a global preference.
Separate the tag from the cached result
The publisher explicitly says that untagging a local-metadata folder leaves cached information in place until a title is edited manually or all metadata is cleared. A changed folder tag and unchanged existing artwork can therefore be consistent states rather than proof that the new preference was ignored.
For one affected item, inspect the documented manual metadata-edit route first. Keep a note of the current match and the intended title. Clearing all metadata is a broader action; it should follow an understood collection-wide need rather than being the automatic first response to one stale poster.
Confirm identity without altering media
After a deliberate item-level edit, compare the title, year and artwork with the intended media file. If the item is a personal recording, retaining embedded information may be the desired outcome. Choose that outcome explicitly instead of forcing a catalogue match just because a poster is available.
For help, report the Infuse version, single-item/folder/global scope, current fetch preference and what remained after the tag changed. Keep the physical media file and its displayed catalogue information separate in the report. This makes the retained-cache behaviour visible and avoids deleting media or changing the whole library to repair one item’s description.