Choose the programme that must finish first
Identify the actual film or episode needed for the next session. Keep other queued items separate from that priority. A series heading does not establish that the specific episode you intend to watch is the one currently transferring.
This is useful when leaving a hotel or home connection soon. Decide which item is essential and which can wait before changing the queue. Do not assume the app understands that travel priority from the order in which titles were originally added.
Use pause or priority on the selected transfer
The official guide places in-progress downloads under Mes vidéos and Mes téléchargements. It says touching the desired programme lets the user prioritise or pause a transfer. Inspect the actual programme row and progress indicator rather than relying on a saved selection elsewhere.
The guide also distinguishes high, intermediate and low download quality, with higher quality requiring more space and time. If changing a preference, read what it applies to before assuming an existing transfer has been rebuilt. A different quality choice and a queue-priority choice are separate actions.
Check completed offline access through the download area
After the urgent item finishes, open it through the documented download area on the intended device. A streaming result from the ordinary programme page is not proof that the offline copy completed. Keep the present item offer and available viewing period with the plan.
If the urgent transfer still stalls, report the programme, device, queue state and whether pausing other items changed its progress. Avoid deleting completed items indiscriminately when the actual problem is one pending transfer. A clear record of the queued and completed states is more useful than repeatedly rebuilding every download before departure.
Questions about this guide
Does CANAL+ document queue controls?
Its guide says an in-progress programme can be prioritised or paused in My Downloads.
Is a poster in a personal list proof of a finished file?
No. Inspect completion in the actual download area.