Choose the items and the mobile device
Use the official app on the phone or tablet that will be with you. Read each item’s format, runtime and subtitle information before adding it. The platform includes both video and audio-only podcasts, so do not assume every selection is a film.
The mobile download offer does not establish an offline television library. Plan to use the downloaded item within the supported app rather than transfer it as a normal video file to another player.
Check the offline list before leaving
Confirm that each download has finished and that the app lists the intended content. Start with a manageable selection that fits both the item limit and the time you actually have. Twenty long programmes may be less practical than a few chosen episodes and podcasts.
Read the app’s expiry information and allow time to refresh an item before its two-week period ends. Downloading just before a connection disappears leaves little time to correct the wrong episode or missing language selection.
Do not treat an expired download as a payment issue
Registered viewing is free according to the platform’s help. If an old offline item no longer plays, compare its download age and the current availability before looking for a subscription upgrade. The stated action after expiry is to download again while connected.
If the current content is no longer offered in your location, its licence may be a separate issue. CaixaForum+ says availability outside Spain and Portugal depends on rights. An account does not guarantee every programme everywhere.
Test the language option you need
The help describes Spanish and Portuguese subtitles, with Catalan subtitles on some content. Check the selected programme rather than assume English subtitles because you use an English device. Open the relevant controls while still connected and confirm what the app offers.
For an unresolved download problem, report the programme, device, app version, number of existing downloads and whether the item previously played. Those details address the published cap, expiry and content checks without exposing personal account information.
Questions about this guide
How many simultaneous mobile downloads are described?
The official help states up to 20 items.
What happens after two weeks?
The help says the content must be downloaded again for offline viewing.